Help Center

How can we help?

Common questions about getting started, supported apps, billing, and privacy. Can't find what you need? Get in touch.

Getting started

What is Nimzey?

Nimzey is a desktop app that runs quietly in the background while you design. It captures timelapses, screenshots, GIFs, and recordings of your real work — and gives you a weekly recap of where your time went.

How do I install Nimzey?

Start your free trial from the pricing section. After checkout, you'll get an email with a download link for Mac or Windows. Run the installer and sign in with the same email.

Does Nimzey work on Mac and Windows?

Yes. Nimzey ships native installers for both macOS (Apple Silicon and Intel) and Windows.

Will Nimzey slow down my computer?

Nimzey is designed to stay out of the way. It uses low-priority background capture and only records when a supported app is in focus. You shouldn't notice it while you work.

Supported apps

Which apps does Nimzey track?

Right now: Figma, Photoshop, Illustrator, After Effects, Premiere, Cinema 4D, Blender, and more. We're adding new programs regularly — if your favorite app isn't supported, let us know.

Can I request a new app?

Yes — email nimzeyapp@gmail.com with the app name and we'll prioritize popular requests.

Captures and recaps

Where are my captures stored?

On your computer, in your Nimzey folder. They never leave your machine unless you choose to export or share them.

How does the weekly recap work?

Every week, Nimzey stitches your captures and time data into a 9:16 video designed to share on social. You can review it, edit the music and song offset, then post or save it.

Can I export individual captures?

Yes. Every timelapse, screenshot, GIF, and recording can be exported individually. You own them.

Privacy

Is my work private?

Yes. Your screen captures stay on your computer. We don't upload them, view them, or use them to train any models. See our Privacy Policy for the full breakdown.

What does Nimzey send to your servers?

Just what's needed for your account: your email, subscription status, and high-level diagnostics (e.g. crash reports). No screen content, no window contents, no design files.

Billing and account

What's the difference between Monthly and Founders?

Monthly is $5/month and renews until you cancel. Founders is a one-time $40 payment for lifetime access plus a Founders badge and early access to new features.

How do I cancel my subscription?

Go to your account page and click "Manage billing." You'll be sent to Stripe's billing portal where you can cancel in one click.

Can I get a refund?

If something's wrong, email nimzeyapp@gmail.com within 14 days of your purchase and we'll work it out.

I didn't get my login link.

Check your spam folder first. If it's still missing after a couple of minutes, try again from the login page or email nimzeyapp@gmail.com.

How do I change my email address?

Email nimzeyapp@gmail.com from your old address and we'll update it for you.

Still need help?

Send us a message through the contact form, email nimzeyapp@gmail.com, or DM @nimzeyapp on X. We read every message.